You can trust that your order will be quickly processed and safely delivered. We ship our handmade mattresses and handmade products throughout the United States using our reliable shipping method (FedEx ground), with expedited shipping available. Orders typically leave the warehouse within 2-3 weeks and deliver in 5-10 business days. To validate warranty, mattress must be removed from box and decompressed within 14 days after receiving.
When placing your order, delivery rates are estimated based upon size and quantity ordered. Shipping charges are determined by the size of box needed, the weight, as well as the distance being shipped. Trying to save our customers money, some products must be shipped in an over sized box in place of shipping multiple boxes, or reduced in size for better shipping. Discounted shipping is offered with orders placed in large quantities. Some products cannot be shipped to international destinations. Orders shipping outside the Continental U.S. are subject to additional shipping, duty and tax charges. If you have further shipping questions, please submit a message on the Contact Us page, send an email to sales@namattress.com or give us a call at 1-800-448-6163.
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